Quality Policy

Keios has operated under a Quality Management System compliant with ISO 9001 since 1995. This Quality Policy is shared throughout the organisation and made publicly available. It is established by the management, summarises the organisation’s objectives, and includes our commitment to meeting customer requirements and to the continual improvement of our Quality Management System. It is essential that this Quality Policy is communicated, understood and implemented throughout the organisation and is reviewed annually by management to ensure its continued suitability.

Keios is an independent multidisciplinary consulting firm with a history dating back to 1984. We operate globally, providing planning, design and technical assistance services in the fields of urban development, cultural heritage and sustainable tourism. Our strength lies in a highly qualified team with outstanding technical, organisational, linguistic and intercultural communication skills.

Over the years, we have delivered a wide range of projects in numerous countries, from national strategies and master plans to site-specific interventions, contributing positively to the well-being of many communities. Our clients often represent the interests of large communities, and the assignments entrusted to us have a significant impact on economic, social and environmental development.

We are fully aware of the responsibility this entails. For this reason, we are committed to understanding and meeting our clients’ needs by delivering high-quality results that meet or exceed international standards. This commitment is fully aligned with the United Nations 2030 Agenda for Sustainable Development Goals (SDGs).

Since 1995, Keios’ management has implemented an effective Quality Management Policy in accordance with ISO 9001. We are strongly committed to achieving technical excellence and ensuring the satisfaction of all interested parties, particularly our clients, beneficiaries and partners.

Our approach to projects is highly participatory and responsive to local needs, with a strong emphasis on social, environmental and economic sustainability. We are committed to supporting the professional development of our staff through continuous training, strengthening both technical and managerial competencies.

Furthermore, we are committed to exploring and adopting the most advanced technologies to improve the quality of our deliverables, enhance productivity, and strengthen communication with clients and beneficiaries.

Management is committed to periodically reviewing this Quality Policy to ensure that it remains appropriate, understood and effectively implemented throughout the organisation.